The Ten Commandments of Sales
The 10 Commandments of Sales
Sometimes it is just easier to print a document like this and put it near your desk. It simplifies the process and might make things easier when dealing with customers. This is directly from the school of hard knocks and it works! In the words of Stephen Covey, be proactive and begin with the end in mind!
I. Thou shall always have enthusiasm
Understand what you are doing and ignite the fire within.
II. Thou shall always be filled with gratitude & serve
Through God's grace, you are here on this earth to help your fellow man.
III. Thou shall be a complete expert in your business
Work, study and become an expert!
IV. Thou shall always create rapport and always use a customers name.
No-one will buy from you unless they like you and feel a bond with you.
V. Thou shall listen more than you talk
Shut thy mouth!
VI. Thou shall always use scarcity to create urgency
Understand the concepts of scarcity and use it.
VII. Thou shall always get small commitments to move forward
Make sure the customer is with you every step of the way.
VIII. Thou shall isolate and deal with objections
There are always at least two objections. The one they tell you and the one they won't. Deal with objections up front.
IX. Thou shall always ask for the order when the customer is ready, willing and able
Get the customer on one product, make sure they love it and can afford it.
X. Thou shall always ask for referrals
Create a customer for life!